Garage Door Sensor Alignment
Customer Issue: Mr. Hui’s garage door kept opening again after closing only a little way. When we asked him to check the sensor lights, he reported that they were blinking. This signified a problem with lens alignment or cleanliness.
Our Solution: We unplugged the opener, locked the door open, and got to work on the sensors. The lenses both needed cleaning, and the left sensor was about twenty degrees off. There were no problems with vertical alignment, so after cleaning the lenses we loosened the misaligned sensor and turned it back into position.
Customer Issue: The customer needed an opener installed for a newly purchased home garage door.
Our Solution: The larger steel door required a stronger opener than the previous one, and no current unit existed. Our team helped Mr. Lorrain pick out a LiftMaster 8587W chain drive opener, along with the trolley and track for it. They installed the unit and synced it to a 971LM handset remote from the same brand.
Customer Issue: Broken garage door panel.
Our Solution: One of our professional technicians found the correct size and color of panel to replace the broken one. The door was disconnected from the system to unbolt the old panel, and the new one was installed.
Customer Issue: The door was immobile.
Our Solution: The cable to be off the drum, snapped. We replaced the faulty cable and aligned it perfectly on the drum.
New Door Installation
Customer Issue: Ross was looking for new carriage style doors.
Our Solution: He selected a single door from our Amarr carriage court range. We installed the door and ran him through all key features.
Customer Issue: The door won't open all the way up.
Our Solution: We replaced both springs and made sure to adjust their tension to make sure the door was fully balanced.